Very warm welcome by Miguel who took care of everything, earlier and quick check in which was appreciated after a long flight. The room is very comfortable & cosy with the typical St Regis high service quality. Loved the patisserie in the lobby they had such delicious canelle, amazing breakfast.
Marie
July 2024
Location: close to Shanghai natural history museum; close to train station. Bed was comfy, had a good night sleep.
Luyi
September 2024
I recently had the pleasure of staying at your hotel during my trip to Shanghai, and I wanted to share my experience. Overall, I found the St. Regis Jingan to be one of the most comfortable and welcoming hotels I have ever visited. From the moment I arrived, I was impressed by the elegance of the property and the attentiveness of the staff. The level of service provided was truly superb. Every member of the team went above and beyond to ensure that my stay was enjoyable and stress-free. Whether it was the front desk, concierge, housekeeping, or dining staff, everyone was exceptionally friendly and professional. Their dedication to guest satisfaction was evident in every interaction. The room itself was beautifully appointed and provided a luxurious retreat after long days exploring the city. The amenities were top-notch, and I appreciated the attention to detail in everything from the room decor to the in-room services. However, I must mention that the ongoing renovations during my stay did have an impact on the overall experience. While I understand the necessity of these improvements, the construction noise and temporary adjustments did slightly detract from the otherwise outstanding environment. Despite this, I thoroughly enjoyed my time at the St. Regis Jingan and would highly recommend it to others. I look forward to returning in the future and experiencing the hotel once the renovations are complete.
Chloe
June 2024
During my stay, I accidentally left my bag—containing my passport—in a Didi. As I do not have a Chinese phone number, I was unable to contact the driver myself. An employee named Peter used his own phone to reach the driver and successfully helped me recover my bag. I am incredibly grateful for his help since I I would have struggled to resolve this issue on my own, and losing my passport would have been disastrous. I appreciated the warm service!
William
March 2025
Staffs are keen to assist guests. They are more professional than couple years ago. More selections for breakfast. Great location and view
Sunny
February 2025
Perfect location. Great view from upper floors.
Roman
January 2025
Great location
Stuart
October 2024
The rooms was nice, clean, big and well maintained.
Ian
October 2024
Cleanliness, attentively room cleaning. All staff so helpful
Sean
September 2024
Great location and staff were friendly and helpful. Breakfast was divine. Room was one of the best I'd ever stayed in and tastefully done with the visitor in mind.
Biola
September 2023
Reservations:
+1-833-728-2041